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The upload on 1Mb is 100kb/s - theoretically about 12kB/s, with overheads 11kB/s sounds about right.
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Right, yes - thanks!
Easy to get confused between bits and bytes so 11kB (kilobytes) is I think 88kb (kilobits) which as you say is just short of the expected upload speed.
Thanks.
As a matter of interest (maybe to encourage me to upgrade some time as 100kb/s upload is slow if I am uploading video files) what are the upload speeds for the other NTL broadband options?