Thread: [Merged] Tech Support to be charged at 0871 rate from 8 May
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Old 13-03-2006, 23:31   #184
XFS03
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Location: East London (ex-C&W)
Services: XL broadband ntl250 modem
Posts: n/a
Re: ya gotta be kidding we have to pay to report a fault ???????????????????????????????????
Quote:
Originally Posted by zinglebarb
The Cable modem tech sup was an 0845 number for ages
When I had a problem with my cable modem last November, I phoned the CS number (0800 052 2000). One of the options was to report a fault with a cable modem. AFAIK I wasn't charged for the call.
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