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tomb123 · 13-03-2006, 22:56

I'm about to take on a new 10MB cable modem in cambridge. If this won't work reliably at decent speeds then I am in deep trouble with work. I had a nightmare with NTL a couple of years ago, and was assured that they had sorted things out, then I read about other peoples problems.....

What should I ensure that I get from the engineer, i.e. the right modem?

What tests should I have run by the engineer to prove that it works before I let him out of the building?

Is this just blind luck, it will either work great or I will be back in NTL hel

13-03-2006, 22:56	#1
tomb123 Inactive Join Date: Mar 2006 Posts: 6	new customer advice I'm about to take on a new 10MB cable modem in cambridge. If this won't work reliably at decent speeds then I am in deep trouble with work. I had a nightmare with NTL a couple of years ago, and was assured that they had sorted things out, then I read about other peoples problems..... What should I ensure that I get from the engineer, i.e. the right modem? What tests should I have run by the engineer to prove that it works before I let him out of the building? Is this just blind luck, it will either work great or I will be back in NTL hel