Thread: grrrrrrr ntl!
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Old 13-03-2006, 19:32   #12
homealone
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Re: grrrrrrr ntl!

Quote:
Originally Posted by Acathla
when i cancelled tv in 2004 i was informed that nothing would chnage on my account and nothing did.

suddenly i received a bill today back dated to jan 07 for line rental.

i was never aware line rental was due or indeed chargeable.

as far as i was concerned line rental was included in my BB charges.
that is where the misunderstanding has arisen - you cancelled TV, the line rental was included in that charge, you stopped paying for the TV part of the subs, but were still liable for the remaining line rental.

Unfortunately being unaware of a liability is no defence and I believe NTL only charging you for 3 months rather than a whole year is, actually, pretty generous - sorry
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