yes
Quote:
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A Direct Debit is an instruction from a customer to their bank or building society authorising an organisation to collect varying amounts from their account, as long as the customer has been given advance notice of the collection amounts and dates.
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and you have the following rights (from the same site as the above quote)
http://www.bacs.co.uk/BPSL/directdeb...ic/yourrights/
- however, you will still owe NTL the money, if you do go for a refund.
Personally, I would accept the charges, but make sure I complained to NTL about no prior notice of the amount to be taken - assuming this was the case? As the coolwelshbloke said, at the end of the day you have had free line rental for nearly 9 months
