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Old 12-03-2006, 22:03   #168
Derek
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Join Date: Jun 2003
Location: Glasgow
Services: SkyHD and Broadband
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Re: Tech Support to be charged at 0871 rate from 8 May

Quote:
Originally Posted by Chrysalis
Sky has a lower churn rate tho, it is clear ntl has a cancellations problem with them having to be so agressive to sell products.
The latest Sky financial figures put their churn level at just over 10%

The Ntl figures for the same timescale put their churn at 1.2%
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