Very happy with my new 10mb BB
, I know there where a few problems with ntl bb the other day but apart from that I am happy with it very fast speed I connected the modem direct via the ethernet cable direct to my pc, Also i know that some time's you get put through to some muppit in customer service
but most of the time 98% of the staff know there stuff & are ok
when i phoned up the otherday to upgrade me and they guy on the phone have a right laugh
and after the call i went upstairs to my office and the speed was already upgraded so then i went on to the microsoft wmv-hd site to do a test download and i got max speed no problem, So i am happy with the service before i lived in a ntl area i had a bt line and cr*ppy aol that kept cutting off all the time
but since i had ntl broadband i have never had no problems, I only need a ntl service guy out once but he was here within 45min of makeing the call but that was a tv problem
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So for the people who say they got big broadband problem try living some where with 60 year old phone cables and bb that cuts out all the time that's what i had before i moved home 6 months ago