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Old 11-03-2006, 18:13   #12
Pinkypants
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Location: Wales, UK
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Re: Smart Card problem - Samsung SMT2100C

Quote:
Originally Posted by winterbrew
Yes, the cables are fine. Its done it about six times already today.

Will give faults a call on Monday. Do you think I can get they to bring a SACM along at the same time for my10Mb b/b ?
I'd advise calling broadband as well before the technician comes out. In most cases, depending what billing system your on, the appointments are linked up so the technician can deal with your broadband at the same time as your dtv query.

Some technicians will refuse to do anything but what is on their job sheet, so if they have a dtv job on their list they will only fix the dtv problem.

Faults are open between 10-4 and broadband support should also be open so just give them a ring up and get this report ASAP
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