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Monserrat · 11-03-2006, 11:52

I have one of the old NTL:Home 120 modems which has worked great in the main. I ran it for 1 year on the USB port and then a further 2 years off the Ethernet port. Now, the Ethernet port has gone to a point where the RJ45 cable no longer make very good contact. If you wriggle the cable, the ENET light will acknowledge briefly. The connection will not hold for very long though. I have used 4 RJ45 cables and and 2 different LAN cards, getting the same effect on all of them.

Here, I would probably have to contact NTL Support, but from previous experiences, I feel that I'll get patronised in the sense that they'll start asking about virii and spyware and Windows Updates - which I have carried out already. Also, I hate calling Indian call centres, having a hearing difficulty (I wear hearing aids).

What I've gone and done instead was buy a replacement NTL:Home 120 modem off eBay. I connected it up last night using the RJ45 cable. The correct lights acknowledged straight away. My browser now times out when attempting to access Google.co.uk, but if I "ping www.google.co.uk" on the command prompt, I get the correct reponse. I connected my old modem off the USB port and I had the connection back up and running again.

Is there an issue with a MAC that I need to address?

Thanks.

11-03-2006, 11:52	#1
Monserrat Inactive Join Date: Jun 2005 Posts: 62	Changing a duff cable modem I have one of the old NTL:Home 120 modems which has worked great in the main. I ran it for 1 year on the USB port and then a further 2 years off the Ethernet port. Now, the Ethernet port has gone to a point where the RJ45 cable no longer make very good contact. If you wriggle the cable, the ENET light will acknowledge briefly. The connection will not hold for very long though. I have used 4 RJ45 cables and and 2 different LAN cards, getting the same effect on all of them. Here, I would probably have to contact NTL Support, but from previous experiences, I feel that I'll get patronised in the sense that they'll start asking about virii and spyware and Windows Updates - which I have carried out already. Also, I hate calling Indian call centres, having a hearing difficulty (I wear hearing aids). What I've gone and done instead was buy a replacement NTL:Home 120 modem off eBay. I connected it up last night using the RJ45 cable. The correct lights acknowledged straight away. My browser now times out when attempting to access Google.co.uk, but if I "ping www.google.co.uk" on the command prompt, I get the correct reponse. I connected my old modem off the USB port and I had the connection back up and running again. Is there an issue with a MAC that I need to address? Thanks.