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Old 10-03-2006, 11:18   #86
etccarmageddon
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Join Date: Jun 2003
Location: Manchester
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Re: Tech Support to be charged at 0871 rate from 8 May

Quote:
Originally Posted by acoolwelshbloke
You are the only one on here who has had that much of a bad experience with them as far as I have seen, I know loads of people who have sky for years without problems.

I don't know anyone who has had NTL for years who can say the same!

Don't get me wrong, yes there are customers of sky who have had problems. Sky are not faltless!

My sister has had sky+ via two digiboxes since it originally launched and only one box was replaced!
the best and most accurate way of judging SKY and NTL's success is probably in the subscriber numbers and churn numbers. they both have millions of customers so by default must have millions of happy customers!

for every extremely irate sky+ customer like Bill there's probably a similar NTL customer here irate about 10meg - swings and roundabouts.
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