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Originally Posted by dezzo
Would you cancel Sky if that developed a fault as well?
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No because sky don't charge me 10p per min & I know it will get resolved first time with sky!
This is not the case with NTL.
Also why would I need to call sky if I have a fault?
The sky equiptment is mine, I paid for it, it is not under any warranty with sky etc....
If my sky equiptment developes a fault I replace it myself!
That way I am never without a service, and I know I am getting equiptment that is fast and reliable not to mention I do not have to have a phone line with it adding a charge of over £120 a year like NTL force you to do if you have their tv service. With NTL it is their equiptment that I am paying a rental for which is all bunddled into their monthy subs. so why should I be forced to pay to report a fault with their equiptment?
Just to add in the 10 months I have been with NTL I dread to think how much phone charges I would have incured due to NTL's screw up's! it would have to be in the regeion of £50+ and I am not making that up!
For the last five months NTL have made several billing errors on my bill! Why on earth do you think I should ever have to pay for that?