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Originally Posted by towny
1. I am happy with as much as they did.
2. It was enough of a problem for them not to dismiss it out of hand, which they could have done.
3. No, they informally resolved the case, after receiving certain commitments from ntl.
Conclusion: Ntl were wrong; I reported their wrongdoing; the authorities agreed and requested an undertaking from ntl not to repeat the wrongdoing; ntl made a commitment; everyone acted in a legal, polite and honest manner; case closed. |
Towny, I agree wholeheartedly with the comments above, np there at all. However, there were several members who were particualrly verbal in their dislike and wished many bad things to happen, I am not counting you among them, but it was these members that blew this Ad out of proportion.
The result from the ASA is unlikely to satisfy them.
As far as I'm concerned, as a matter of Law, NTL were wrong to produce a misleading advert, it was reported, it has been dealt with. That's what the ASA are there for, that is their job, and they have done it. Assurances have been forthcoming that it won't happen again. Fair cop. Done deal.
What's the point in arguing this further ?