Well i'm not sure its dead typical, but as soon as you say yours is bad, everyone immediately tells you how fast theirs is. That doesnt help a lot.
Whats bewildering is the lack of follow up, last time there was a problem, it seemed to be widespread, and things got better, this seems to be affecting me, and maybe others who have'nt noticed or are not really bothered, or maybe its just my connection.
Its bad enough having to retire from online gaming [thanks ntl] but to pay £35 for a glorified dial-up-service doesnt make me happy.
But to ring and be told "i cant help in any way" is not what you want to hear from customer service, especially as the call centre guy spent about 2hrs trying everything including having me disable my av\ firewall, my router, heck i even tried my other pc for him, finally he agreed there is a problem, then nothing happens.
