[Chrysalis]

I wonder why broadband support is at a higher rate?

higher volume of people ringing up due to speed problems etc?
ntl realising not as cheap as they thought having it in india?
detterent for people to bitch about speeds?

I suspect number 3 might be a big one.

ntl:telewest those of you who thought a merger was to benefit customers have got an early answer to that although I never expected things to go downhill this fast. Generally larger companies are more disrespectful to customers.