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Originally Posted by Mick
150 hasn't worked for some time now on my ntl telco line.
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odd I last used it on friday. If 150 is going thats a sour move, nice easy number to remember.
---------- Post added at 18:28 ---------- Previous post was at 18:25 ----------
Quote:
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Originally Posted by etccarmageddon
they would have raked it in last night from all their callers. something not right about charging people to ring you to discuss how your speed is ****e or sites aren't working.
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I was just thinking the same, maybe to pay for the upgrades ntl will profit of customers ringing up why their speeds are slow. Then after a few months of this they have the cash to upgrade. Then rollout to 2 meg customers repeat process and finally 1 meg
On a serious note I would hope that if reporting fault their is a free number or the call is refunded as it isnt right on the customer if they on the phone for say an hour because their service is faulty and they get billed for it.