Quote:
|
Originally Posted by lilpeewee
also in response to ignition I have many a time sent a hit to the modem and rebooted to find the status/cable light is on and the connection restored so the point about booking a service call without even trying that is a bit moot considering the time a customer would take to reboot the cm
against waiting for a tech.
|
You misunderstand. By 'online' I was referring to just the modem being connected. If the modem isn't synched up you won't be able to send it anything.
You also didn't note where I mentioned about if a reboot of modem doesn't fix it it should be a service call. Going through PC diags when the modem itself is in strife is pointless. If the modem isn't reachable after a reboot then you're in trouble as it isn't getting a 'hit'.
I also have no ide what you are talking about wrt a 'hit' the modem downloads its' config file every time it reboots anyway. Unless you're referring to forcing it to re-download firmware that is.