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Originally Posted by dezzo
Every so often the customer is charged using the auth code generated by the site but the credit card company doesn't realise this has been done and doesn't release the authorisation.
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If the amount charged does not match the amount auth'ed then they will be handled separately.
There is no 'link' back to the original auth through the auth code.
That is why separately charging 4 tickets when they were auth'ed as a single transaction is wrong. Solution: Either charge the tickets together or auth them separately. Either solution will work with all card processors. You will find that whether the amount/auth for the separate charges is taken from the original auth will depend on the card processor and probably the issuer too.
That might explain why it was so hard to fathom. My solution above will work for all card processors and all issuers.