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Re: Cable Modem Upgrade (change of MAC address)
The Terajet is good for 8meg so I don't think your problem is modem related unless it is broken, although that usually means zero connectivity at worst or frequent disconnects at best.
At the moment it seems the only way to get a new modem is to pay Ntl £50.00 for it or get on to Retentions and threaten to cancel because you haven't got the latest 250 in the hope that Ntl will value you as a customer highly enough to waive the rediculous charge.
Good luck.
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