Cable Forum - View Single Post - NTL Internet access problems

mastic · 07-03-2006, 19:43

I think its dns, I've tried speaking to the tech support about it but they are useless. My findings:

C:\Documents and Settings\Dan>nslookup www.google.co.uk
Server: cache1.ntli.net
Address: 194.168.4.100
*** cache1.ntli.net can't find www.google.co.uk: Server failed

nslookup queries the DNS servers (nothing to do with the web caches) and this query appears to fail because ntl's DNS cache does not contain google.co.uk (which it should really).

I tore my hair out trying to explain this to the tech support, I hung up when they asked me to reboot for the 3rd time.

If we could get terrestrial or sky where we live I would drop NTL in a heart beat.

07-03-2006, 19:43	#82
mastic Inactive Join Date: Mar 2006 Posts: 37	Re: Is there a problem on NTL Internet access? I think its dns, I've tried speaking to the tech support about it but they are useless. My findings: C:\Documents and Settings\Dan>nslookup www.google.co.uk Server: cache1.ntli.net Address: 194.168.4.100 *** cache1.ntli.net can't find www.google.co.uk: Server failed nslookup queries the DNS servers (nothing to do with the web caches) and this query appears to fail because ntl's DNS cache does not contain google.co.uk (which it should really). I tore my hair out trying to explain this to the tech support, I hung up when they asked me to reboot for the 3rd time. If we could get terrestrial or sky where we live I would drop NTL in a heart beat.