Cable Forum - View Single Post - Modem keeps re-booting

Page · 22-10-2003, 23:32

So far since 6pm yesterday my cable modem has rebooted itself over a dozen times. I rang faults yesterday and they said that it was fine because it all came back on again. I'm on the 600k service. Only just upgraded from the 150k service. It has never rebooted itself before in all the time that I have had it and it is very annoying as it waits till near the end of a download then reboots and so I have to start again every time. Is it worth ringing faults again? Or should I ring technical non-support? I'm running windows 2000 professional and I am MS blaster etc patched. No new installs this week (apart from tonight but it was doing it before that). Ran a full virus scan and scandisked and defragged just incase it has been my PC but it isn't. Nothing running apart from email and internet explorer. Not moved the modem or the PC and all the wires have been checked hundreds of times and are secure. I'm using an ethernet connection as my USB ports are in use for other stuff. Any thoughts?

22-10-2003, 23:32	#1
Page Temporarily Suspended Join Date: Oct 2003 Location: UK Posts: 55	Modem keeps re-booting So far since 6pm yesterday my cable modem has rebooted itself over a dozen times. I rang faults yesterday and they said that it was fine because it all came back on again. I'm on the 600k service. Only just upgraded from the 150k service. It has never rebooted itself before in all the time that I have had it and it is very annoying as it waits till near the end of a download then reboots and so I have to start again every time. Is it worth ringing faults again? Or should I ring technical non-support? I'm running windows 2000 professional and I am MS blaster etc patched. No new installs this week (apart from tonight but it was doing it before that). Ran a full virus scan and scandisked and defragged just incase it has been my PC but it isn't. Nothing running apart from email and internet explorer. Not moved the modem or the PC and all the wires have been checked hundreds of times and are secure. I'm using an ethernet connection as my USB ports are in use for other stuff. Any thoughts?