Adsl has a long way to go to catch up with the length of time NTL took to fix BB outages for me, must be getting close two two years since leaving after being with NTL before it was NTL in my area, had the NTL half meg as soon as could be aswell. The first motorola surfboard died within 30 minutes after giving a very spasmodic connection. It took NTL 6 weeks to change it. Had a few other outages between 2-4 weeks all being outside of the home issues.
Since adsl my line drops occasionally I click reconnect and voila its done. I have had a 24 hour period + maybe of suffering an adsl authentication issue which was isp side and resolved very qucikly considering it began on a saturday. My ethernet adsl modem cost me 35 and 50 to sign up, I have saved 10 per month on the BB alone. I do not have any cap. Ijust had to get a couple of new filters today and these happened to be included in an adsl usb modem which was knocked down as an open box cost 15. Currently I think I am quids in, have had far less issues with the service and a lot less issues with the billing. Also my router never freezes when the lease is renewed.
The only good people in ntl are the engineers and some of the customer services people themselves, unfortunatly they are dogged by a bunch of idiots running the show and running of with the moolah.
And I still appear to be on the NTL books as a customer, good job I never did a DD with them.
