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Derek · 06-03-2006, 16:04

They could quite easily send one by mail to be plugged in but for a few reasons prefer to do it by engineer.

The most sensible answer I ever got for this was a combination of stock control (to stop modems wandering onto ebay when customers 'don't receive them) and to ensure they are up and running when the engineer leaves and don't have any signal problems etc.

06-03-2006, 16:04	#9
Derek Inactive Join Date: Jun 2003 Location: Glasgow Services: SkyHD and Broadband Posts: 9,158	Re: NTL Hardware & Config. They could quite easily send one by mail to be plugged in but for a few reasons prefer to do it by engineer. The most sensible answer I ever got for this was a combination of stock control (to stop modems wandering onto ebay when customers 'don't receive them) and to ensure they are up and running when the engineer leaves and don't have any signal problems etc.