Cable Forum - View Single Post - Extremely Slow in 'bromley'

Retrovertigo · 06-03-2006, 09:22

A friend of mine had NTL installed on Friday but hasn't had a stable connection at all in this short time. He is in the Bromley area but as well as slow browsing he keeps losing his connection altogether.

He has tried changing his proxy settings but this only lasts a couple of minutes before once again he loses all net connection and can do nothing at all.

Any ideas if this is related to everyone else problems or if this is something else? He already had NTL Tv service so the engineer merely ran a cable plus connection to near his PC and left him with a SACM to connect himself. No testing no nothing.

Naturally he isn't very happy at all. He called customer services but was put through to an Indian sounding chap who he had to hang up on after several minutes as he literally couldn't understand a word he was saying. This may sound silly to do so, but my mate isn't technically minded, coupled with someone with a foreign accent - doesn't make for a good mix when trying to talk someone through something.

06-03-2006, 09:22	#34
Retrovertigo Inactive Join Date: Nov 2003 Location: Manchester Posts: 481	Re: Extremely Slow in 'bromley' - proxy issues A friend of mine had NTL installed on Friday but hasn't had a stable connection at all in this short time. He is in the Bromley area but as well as slow browsing he keeps losing his connection altogether. He has tried changing his proxy settings but this only lasts a couple of minutes before once again he loses all net connection and can do nothing at all. Any ideas if this is related to everyone else problems or if this is something else? He already had NTL Tv service so the engineer merely ran a cable plus connection to near his PC and left him with a SACM to connect himself. No testing no nothing. Naturally he isn't very happy at all. He called customer services but was put through to an Indian sounding chap who he had to hang up on after several minutes as he literally couldn't understand a word he was saying. This may sound silly to do so, but my mate isn't technically minded, coupled with someone with a foreign accent - doesn't make for a good mix when trying to talk someone through something.