Well staus light on any modem could mean, network issues, local issues,
high upstream, low or no downstream, as in the cable is not connected..
or cut, damaged...the modem is faulty.. the isolator is faulty...connectors...
long long list of possible causes...
but if it came back on might be worth looking at the logs on the modem to see why.. just in case the up or down stream is out..
just type in 192.168.100.1..look at the signal page...
copy and paste the results here...
as for tec suport well, there are some who wil insist on going throu all the bumf because they are told to and answer with a real condesending tone making you wish they would be standing in front of you...
but rules are rules, made for them and us to follow, but I would still like to be face to face when you get one of them online..
now can anyone here tell me the differance between going into cmd, typeing release /renew, and doing the same from the network connections..
and just hitting repair on a right click...
yep I need to know, as tec support when I did it that way went no no no I need you to do it from command, ipconfig..
anyone????