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Old 03-03-2006, 20:40   #79
Maggy
The Invisible Woman
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Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 72
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Re: I am so angry please can someone advise

Quote:
Originally Posted by etccarmageddon
it wasn't intended as bait - I thought you already knew.

http://www.cableforum.co.uk/board/sh...t=31482&page=9

last summer they put a flyer out offering 1mb for £9.99 (for 12 months) for new customers and those mighty fine people in rententions let existing customers have it also if they asked. and to quote the excellent service professional in retentions "I agree, I personally dont think it's right existing customers aren't getting this" (in as many words).
Missed that one...is it back to 17.99 after the 12 months is up?
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