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Old 03-03-2006, 21:37   #28
privateryan
Inactive
 
Join Date: Feb 2006
Location: Poole
Age: 44
Services: NTL 1MB Broadband/TV
Posts: 10
privateryan is an unknown quantity at this point
Thumbs up Re: MTU/Update Failed... xBox 360

So people, resolution found!

For anyone who ever gets this problem, the only thing that it seems that can be done is to get a decent router!!

I simply plugged in the Linksys, and hey presto - 5 minutes later I was on live downloading Mission Impossible 3 HD trailer!

Happy days!

Just FYI, BT, in their infinite wisdom responded to my technical inquiry thusly (Names have been amended to protect the stupid), but I do appreciate their curteous response none-the-less:

Quote:
Dear Ryan

Thank you for your email, please forgive the late reply.

I do apologise but unlike our other voyager systems the 1500 uses the MTU from your NTL modem and as such the MTU would have to be changed from there. If you can contact the support team at NTL and they will be able to advise on how to do this.

I am sorry that you were advised on how to change the MTU on the 1500, as this was mixed up with our Voyager 2100 which we gave you the fix for.

Thank you for contacting BT.

Yours sincerely,

Donald Duck
BT Customer Services
Ref; 6006077

In the future, you may find the information you need from BT's self-help service. Please click below to try the BT.com Search Engine, or use the site map:
http://www.bt.com/askbt/index.jsp
The Linksys hasn't vastly improved my home network in anyway, but it looks quite cool, and Live works wirelessly now - so I can't grumble!

Thanks to all for your suggestions, if nothing else, my knowledge of routers and cable broadband has increased exponentially
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