Cable Forum - View Single Post - Existing 2MB Customer Broadband Plus Question

Chris W · 03-03-2006, 18:41

nigs have you spoken to ntl regarding this problem?

When i worked in tech support (nearly a year ago) there were problems with certain ip ranges being picked up as non-ntl customers- it seems likely that a similar problem is occuring now.

Last year ntl had a system for collating information regarding this so it could be resolved, but i don't know whether this is occurring at the moment...

03-03-2006, 18:41	#14
Chris W cf.mega poster Join Date: Nov 2003 Location: Reading Age: 42 Services: Virgin Media Broadband Size M Posts: 6,546	Re: Existing 2MB Customer Broadband Plus Question nigs have you spoken to ntl regarding this problem? When i worked in tech support (nearly a year ago) there were problems with certain ip ranges being picked up as non-ntl customers- it seems likely that a similar problem is occuring now. Last year ntl had a system for collating information regarding this so it could be resolved, but i don't know whether this is occurring at the moment...