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Originally Posted by Darth Fader
I am off sick from work and on 75% pay and my mum who I live with is on a pension. We were offered something for £7 a month extra by NTL. I didn't call up and say what offers have you got or anything like that, they offered it to me without me asking so therefore given our cirumstances we wanted to grab it with both hands.
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As Chris stated, the law sees as an Invitation to treat. If you had signed up, and NTL had allowed it, then you would have entered into a contract, and NTL would be legally bound to honour it (within Terms and Conditions).
As it is, yes, they have advertised to you. The same way that they (and other companies) advertise to thousands of people. I have been an NTL customer for 6 years, and had broadband for 5 of them. I *still* get letters from NTL pointing out they do broadband in my area and inviting me to apply. The same with other companies. However, as you have found out, Advertising something does *not* necessarily mean it's available for everyone.
NTL were done (rightly so) by the ASA for advertising broadband in parts f London. This, IMO, was justified as broadband was not available to anyone in those parts of London at the time, and no release date was given. The adverts concerned stated it was available.
Another point, as Chris T has said, if I were in your financial situation, I would not be looking at upgrading my BB speed. That (to me) is a luxury.