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Originally Posted by Darth Fader
When I am not sick some of my work is via the internet so a better connection speed would be great.
At the end of the day that is a side issue. I was targeted with an Advert from NTL with an offer. When I called up to take up that offer i was told I couldn't.
I guess it is like offering you a sweet, you didn't want it before, you can cope without it, but as I offered it to you, it would be rude of me to say no when you say yes please
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So you are using a domestic installation for business purposes, which is against the terms & conditions of your contract, but when NTL make a mistake by not including a disclaimer to say 2 offers/discounts can not be applied to your account at the same time, you shout from the rooftops & want to involve Trading Standards & Watchdog.
I am totally in favour of taking NTL to task if they are at fault, but in this case I feel the reaction is disproportionate to the problem.
This is my personal opinion, of course, and I don't want to seem to be antagonistic, as I can understand you being disappointed, but to be honest, as someone who pays full price for my connection - and am effectively subsidising your discount, I feel you are being greedy, sorry.