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Re: I am so angry please can someone advise
The thing that wound me up most about the manager was him saying that Trading Standards had ruled a full two days before I got my email that it was wrong but that NTL didn't have to honour it. Well I am sorry but that says to me that NTL knew about this and still sent mine and other people's out.
If I said to them I was paying a bill and then stopped the cheque they would go ape so when they offer me and others something they should not take it away either and as others have said honour their mistake - yeap I know it is nothing more nasty than incompitence but I am gonna take this all the way to the top if I have to
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