Cable Forum - View Single Post - Does it really take 5 days to upgrade from 2mb to 10mb?

02-03-2006, 19:25

Yea NTL will tell you any old bull sh*t just to get you off the phone, I called to upgrade from the 2Mb to the 10Mb and was told thanks I have done that please allow 24 hours for the speed increase to take place. 24 hours later and I called back as I had not changed teirs and was informed I can't upgrade my speed for another 3 days due to a previouse change in my speeds!

Ok fair enough I don't mind that but why the hell lie to me about it?

Why not say that the first time!

All I can say is i'm glad I got rid of my phone and tv services!

Broadband works just fine and i'm happy with it but NTL as a company just suck!

02-03-2006, 19:25	#9
UncleBooBoo Guest Posts: n/a	Re: Does it really take 5 days to upgrade from 2mb to 10mb? Yea NTL will tell you any old bull sh*t just to get you off the phone, I called to upgrade from the 2Mb to the 10Mb and was told thanks I have done that please allow 24 hours for the speed increase to take place. 24 hours later and I called back as I had not changed teirs and was informed I can't upgrade my speed for another 3 days due to a previouse change in my speeds! Ok fair enough I don't mind that but why the hell lie to me about it? Why not say that the first time! All I can say is i'm glad I got rid of my phone and tv services! Broadband works just fine and i'm happy with it but NTL as a company just suck!