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...Trouble is I read that email as a generic email that gets sent to everyone(?) and will not apply to ongoing special deals because it is a special deal already..I think even NTL are not going to offer more than one special deal per household.
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the email isn't a special deal - it's inviting the receipient to upgrade for the normal price difference between 1mb and 2mb which is £7.
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Also beware, sometimes these email are only for certain areas.This happened to me when nthellworld.com still existed and the famous/infamous CJ got me a special 128k trial because the email offer should never have been sent to me in the first place as it wasn't applicable to my area.
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as above - the 'usual' price is the same everywhere - 1mb for £17.99 and 2mb for £24.99 - difference is £7 as per the email.