[Houtkop]

I have been on NTL broadband, for a couple of years now, and have never been happy with the service.

It is fine early in the morning, but either side of about 6 in the evening, dialup is sometimes faster.

However, I have no problem with file download speeds, it does get slower in the evenings, but not to a crawl.

To me it would appear to be overloaded proxies, and I have heard that they have a hotc-potch variety over the country.

Manually selecting a different proxy often helps, sometimes slightly, sometimes a lot. (pity I couldn't find some software that would test different proxies and automatically switck me to a fast one)

It does seem odd that they are offering faster services when the slower ones don't work properly.

Unlike some posts I have read here, I have never had any problem with the NTL staff, always pleasant and helpful, though there is nothing they can do.
Have never waited long on the phone either.