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Re: I am so angry please can someone advise
Thank you for your replies guys, what annoyed me the most was while I was waiting to see if a manager was free the op didn't put me on hold and muttered interesting and I see .... i said politly sorry are you talking to me when he replyed sorry I was thinking outloud, I have noticed we haven't charged you for phone rental since November and if I hadn't noticed you would have got away with it .... in a really smug "if you hadn't of complained you would have got away with it .. erm sorry mate I got away with nothing if NTL can't sort out a bill that is not my fault, i got rid of CATV and just had net and telco, I don't have to re do my bill as far as I was concened.
I am still waiting for a refund of over £40 as they mucked up our bill three months in a row and was just going to leave it on the account, then the 2MB thing and then the smugness of the guy ... hope you can see why I am mad ...
I was ntohing but polite on the call I work in a callcentre so I am never rude, I know what it is like but makes me wish I could be rude sometimes when I get this rubbish
Sorry to moan
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