[Darth Fader]

Hi, I have got an email from NTL this afternoon saying for an extra £7 a month I go can up to the 2MB Broadband service.


When I looked on the site it was inviting me to look at it said it cost £24 a month which is more than £7 a month rise as I pay £9.99 for 1MB. I called and they said they wouldn't honour the ad.


I am mad as no where on the ad does this say if you are paying a certain amount already then you only pay £7 extra more does it say the total of £24.


Surely as I never asked for this invite they should honour what the offer me or would I be correct in thinking this is false advertising and I can take NTL to court on that basis? The guy on the phone said it was just a general advert and it didn't know that I was on the £9.99 a month deal, well i am sorry but in my books it should know and either I shouldn't have been sent this OR it should say offer not available to £9.99 customers


Thannk you in advance


PJ

Here is the whole advert




Did you know you can get twice the speed and much more out of your Internet service? Take a look at all the extra value you'll get by upgrading to our unlimited 2Mb Broadband service for only £7 more a month!


Keep your family entertained with FREE Broadband Plus when you upgrade to Unlimited 2Mb Broadband. Great music, games and kids' content worth over £30 a month - includes 15 photo prints delivered every month. Sign up now at www.ntlworld.com/broadbandplus.
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