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Originally Posted by spacebot
I don't see why NTL should have to come out and split the coax though - assuming the STB is functional, then I should be able to get internet thru that, I don't care what happens to the modem. At the moment I've managed to get internet thru modem, then wireless router, then 2 floors up to bedroom. But have to switch coax back for TV 
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Assuming NTL do offer Broadband via the STB in your area, you will need to contact customer services to get it transferred from the Cable Modem to the STB. Each broadband account can be assigned to one device. That device is either a modem or STB. Either that, or, as discussed above, NTL will need to split the cable.