Landlady signed up, but as far as I know she signed up for a single package - the internet's been available for a while (apparently) but I only moved in and I'm the only one with a computer. The cost comes out of our rent. Sounds a bit of a mess really, doesn't it?
I don't see why NTL should have to come out and split the coax though - assuming the STB is functional, then I should be able to get internet thru that, I don't care what happens to the modem. At the moment I've managed to get internet thru modem, then wireless router, then 2 floors up to bedroom. But have to switch coax back for TV
Probably best if I get all the info I can off her and talk to NTL myself. As you say though, trying to negotiate/explain something with landlady.....especially something as technically futuristic as the internet