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**Chris** · 01-03-2006, 10:24

Did you sign up for the services at that address, or was it the landlady? Do you pay NTL directly, or do you pay her one single amount from which she pays the utility bills?

The way you describe it, I suspect it's the latter, and she has at some point added broadband to the services at the house, but has told NTL that no additional cabling was required. The solution to this is to have NTL come out and properly split the coax so you can use both at the same time. They will probably want paying for this though. You should discuss it with the landlady although in my experience they don't take kindly to being told by their tenants that they need to have work done on their houses!

Incidentally, I don't think NTL will enable your STB for broadband if you already have a SACM, but you never know, they might if you ask, and it would save an engineer visit.

01-03-2006, 10:24	#4
Chris Trollsplatter Cable Forum Team Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 38,590	Re: Internet thru STB Did you sign up for the services at that address, or was it the landlady? Do you pay NTL directly, or do you pay her one single amount from which she pays the utility bills? The way you describe it, I suspect it's the latter, and she has at some point added broadband to the services at the house, but has told NTL that no additional cabling was required. The solution to this is to have NTL come out and properly split the coax so you can use both at the same time. They will probably want paying for this though. You should discuss it with the landlady although in my experience they don't take kindly to being told by their tenants that they need to have work done on their houses! Incidentally, I don't think NTL will enable your STB for broadband if you already have a SACM, but you never know, they might if you ask, and it would save an engineer visit.