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spacebot · 01-03-2006, 10:00

Hi,

Have NTL package which includes digital TV and internet with a Pace STB. Digital TV works fine, excellent reception. Unable to get internet thru STB though. However, if I connect to a seperate, standalone NTL cable modem I can access the internet fine (but obviously can't watch TV now).

Is this something to do with the fact that I originally connected to the internet through the cable modem not the STB, thereby locking it to the MAC of the modem or something? If so is there a way to get internet thru the STB working again - I've tried hard resetting it (leaving it off overnight) but still no joy. I've managed to get the MAC address of both the modem and the STB but am reluctant (ie scared) to try spoof the STB with the MAC of the modem (if it's even possible)

At the moment I don't have any registration details etc, cos I just moved into the house and the landlady is away - she basically just left us a load of cables, the STB and a cable modem (dunno why she has both). I doubt whether NTL support will help if I don't have reg details, so I'm trying to sort it myself first.

So, to sum up:
Digital TV - perfect
Internet thru STB - nothing, computer doesn't get IP address, can't ping anything.
Internet thru standalone modem - perfect

Cheers for help
spacebot

ps I've tried connecting to STB with both normal and Xover CAT5.

01-03-2006, 10:00	#1
spacebot Inactive Join Date: Mar 2006 Posts: 4	Internet thru STB Hi, Have NTL package which includes digital TV and internet with a Pace STB. Digital TV works fine, excellent reception. Unable to get internet thru STB though. However, if I connect to a seperate, standalone NTL cable modem I can access the internet fine (but obviously can't watch TV now). Is this something to do with the fact that I originally connected to the internet through the cable modem not the STB, thereby locking it to the MAC of the modem or something? If so is there a way to get internet thru the STB working again - I've tried hard resetting it (leaving it off overnight) but still no joy. I've managed to get the MAC address of both the modem and the STB but am reluctant (ie scared) to try spoof the STB with the MAC of the modem (if it's even possible) At the moment I don't have any registration details etc, cos I just moved into the house and the landlady is away - she basically just left us a load of cables, the STB and a cable modem (dunno why she has both). I doubt whether NTL support will help if I don't have reg details, so I'm trying to sort it myself first. So, to sum up: Digital TV - perfect Internet thru STB - nothing, computer doesn't get IP address, can't ping anything. Internet thru standalone modem - perfect Cheers for help spacebot ps I've tried connecting to STB with both normal and Xover CAT5.