Help! ive just got an NTL VS 2000 twin pack with answerphone charged it up for the right amount of time,did everything i should have to set it up but i cant get a dial tone or set up the answerphone, the display is just flashing AUTO, it wont even work internally because the pager button doesnt seem to be doing anything

can anyone suggest anything? bearing in mind i am just a dopey bird
Thanx