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Re: Broadband down - Technician coming - what to expect
Hi Leviq
OK - engineer been.
This doesn't mean a lot to me but here goes.
Signal level poor so he corrected it on litle grey box but said it actually means there is a poor signal from green box. Means either wrong amplification in green box or cable to house wants replacing. He check green box and fortunatelt it is the amplifier. Is getting another technician to come round later to adjust (not sure why he couldn't do it) That technician will then readjust other signal back down again.
The engineer was really helpful and explained everything - a good service from ntl in spite of all the stories we hear.
Mark
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