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Originally Posted by Mr Angry
Mick, I'm really sorry to burst your bubble here but if you want to claim that you, or comments (numbering less than seventy at the time of your announcement) on this forum, useful though it is, were the catalyst for NTL backtracking on one of their proposed (yes, I said proposed) charges then you are welcome to do so.
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No need for an apology as I have not claimed anything. What I stated is factual, not a claim - if you have a problem believing it, thats your own hard luck.
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Originally Posted by Mr Angry
The more rational / logical users of this forum, having read my previous post on the matter, will, in all probability, realize that a director at NTL, acting on the basis of legal advice received from an independant third party on February 8th, instructed NTL's legal affairs to look into the matter, which they did, and continue to do. Their initial finding was to immediately scrap the proposed (there, I did it again) downgrade charge for the reasons which I previously cited.
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It wasn't proposed -
it was going to go ahead- which part of this do you not understand?
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Originally Posted by Mr Angry
If you think that some "feedback", sixty odd posts by less than a dozen users of this forum and a nod and a wink from you would swing the collective mindset of the NTL board of directors then good on you. Me, my money is on the law.
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And because of your blatant ignorance - you would quite rightly deserve to lose it and lose it you would. Perhaps you're not aware of the fact that I and another member of the team held a meeting with the chief exective of ntl last year. Since then, we have been having follow up meetings and ntl monitor this forum and take into account the feedback posted and if and where possible ntl will make any necessary operational changes.
See
http://www.cableforum.co.uk/board/sh...ad.php?t=27095
For instance - last year ntl re-opened a fault service on Sunday - this was again down to feedback posted on this forum as customers were fed up of waiting until Monday morning to report a fault.
See
http://www.cableforum.co.uk/article/...ow-open-sunday
Another change of policy which CF helped to change was ntl's returns policy on equipment - Customers now have a definitive 3 choices on what to do when they remove and or cancel all their services.
See
http://www.home.ntl.com/page/equipmentreturns
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Originally Posted by Mr Angry
Ah, I see, now you're opting for pedantic rather than factual. Since perhaps you didn't see the Press Release let me entertain you. If we can agree that today's date is February 25th 2006 and that there are new charges intended to be implemented on April 1st 2006 I fail to see how (given that they are as yet unimplemented) they are not proposed (oops!) charges.
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http://www.home.ntl.com/page/charges
The above page is live - those charges are going ahead (Except as I have already said - downgrade charge). - they are not proposed charges!!! That's how! That page is not a press release - its a live page.