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Re: Broadband down - Technician coming - what to expect
if you press CTRL together with the C then you cancel the pinging, what I would like for you to tell me is what it looks like ie:
Ping statistics for 66.102.9.99:
Packets: Sent = 9, Received = 9, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 52ms, Average = 35ms
this I would like to see with either your modem or the 66.102.9.99 ip address and see how many packets you've lost.
So if you could paste your results here I can have a looksie or even 1 of the others here can help you out with what the results are
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