Well now a few with slow speeds yet again..
looks like foneing BY again, this time ask who your talking to as it apears we have a contract firm also taking calls, I didnt know till I read it here...
and some of those guys have nooo idea what they are on about...
its easy for By to blame network etc ect.. when it isnt...
only 1 in 5 of the jobs Ive been out to have been real network issues, faulty modems, bad connections, high upstreams caused by loose fittings, ingress..
but untill a tec looks checks, makes sure its none of the above, then blame the network...
we get to talk to second line, the guys mostly know their jobs...will not blame spyware etc, just to get rid of you...and will help...
again, if I get there and it works, my code would be nff...so if it falls over at 5 pm book a tec for 4-7.... we can ask for the account to be monitored..
this will see when it happens, whats happening....how long the downtime is,
and can check to see if its happening to others in the same area...
its not much good coming here and saying its sucks, some tecs do know what they are doing..