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Originally Posted by Aragorn
I took my company car to them recently because of steering vibration, and said can you balance the front wheels.
They came back after a couple of mins and said the front tyres were 'illegal' and I would need a new pair - no probs, company car, so fleaseplan will pay.
Made no difference to the vibration!
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Between owners who don't know better and company cars it's no wonder they keep getting away with it...
Did you check the tyres? Were they 'illegal'? I'll bet you still had good tread depth over at least 75% of the tyre tread - if so, they were still legal.
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Originally Posted by Aragorn
Washed the car a couple of days later and couldn't see any balancing weights, so took it to another C**pfit. They then took 15 minutes balancing the completely unbalanced new tyres fitted by the other fitters!! Much better after that!
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That kind of incompetence should see them sued - that instability could have caused an accident. If these cowboys were brought to book a bit more often then perhaps the motor trade would clean up its act.
They try to lead us to believe they have the 'expert' knowledge to look after cars and keep them safe, when in reality they let illiterate drop-outs loose on them who think that using oxy-acetylene is a requirement for exhaust removal. Wonder how I managed all those years without.
I once took a car in for a tune-up. (I was trying to learn about carbs etc. and managed to mess it up. lol) Anyway, after they were done I was handed a small item that was 'left over'. I was surprised, but thought I'd figure out later what it was.
As I was driving home the engine became steadily more undrivable - so I just turned around and went back. Pointed out to the manager that it was driving like a dog, when it was supposed to have been tuned up and handed him the left-over part, which by then I'd realised was one of the jets from the carb!
Anyway, he re-did the tuning, including checking and replacing some ignition cables, for free. This time I stayed and watched the entire procedure to ensure I knew what had been done. The car was fine after that.