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Originally Posted by castor76
I have joined this forum in hoping to find out what is happening with my BY internet speed. I have moved to Birmingham area and my internet speed has been very slow so far. It is not so bad as I get 500kbps average during the morning and day, but during the peak evening time the speed is so slow that I can't use the internet.
I have contacted BY, and never mind the 4mb upgrad that is supposed to be finished, I don't even get a dial up speed during the evening time. This is very bad since I come home from work and that is the time I want to use the internet! So basically I am paying 25 pounds for nothing! BY told me at the end that it is too many modems are trying to connnect at the same time. (why just can't tell me that they have over sold the bandwidth?) Now I can't play CS anymore. None at BY can tell me when will the problem will be sorted, and they always tell me that there is something wrong with the network. (Doh.. I can see that!!!)
I just want to say to the people here that , never mind the complaining about
the speed being 500kbps slow... it is true that if you have 2mb or 4mb line you should get a better connection, but there are lots of people like myself who can't even open up a google.com in less than 3 mins.
I have sent couple of emails to BY, but no replies so far.
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Not sure if this covers you as it's "Midlands" in the generic sense:
http://www.blueyonder.co.uk/status/s...?ticket=311394
Been outstanding now over a week about "slow connection speeds" and been updated a couple of times - no clue as to the cause or the expected "fix" time tho.
For a while now I've had regular disconnections from servers I'm connected to, and my MSN has gone mad with reconnecting every 20-30mins
Would be nice if they actually gave an idea of when they think the problems would be resolved on the status page as well
