Cable Forum - View Single Post - Broadband down - Technician coming

Markly Darkly · 22-02-2006, 08:31

Hello

My broadband died last night - sync light steady but rdy light permanently flashing. It is a SACM a 200 model. I am on 2Mb service.

I'm in Kettering area.

Called faults and I have a technician coming Monday, but out of curiosity i have a few questions:

1) With those symptoms what could it be? I've noticed my downstream power is around +10dBV - could that have been a symptom of impending doom?

2) Is there a number I can call to confirm the appointment?

3) Could this actually be an outage that the call centre in India didn't know about? It is still out this morning - I checked and rebooted before I left for work.

Thanks

Mark

22-02-2006, 08:31	#1
Markly Darkly Inactive Join Date: Jun 2005 Posts: 125	Broadband down - Technician coming - what to expect Hello My broadband died last night - sync light steady but rdy light permanently flashing. It is a SACM a 200 model. I am on 2Mb service. I'm in Kettering area. Called faults and I have a technician coming Monday, but out of curiosity i have a few questions: 1) With those symptoms what could it be? I've noticed my downstream power is around +10dBV - could that have been a symptom of impending doom? 2) Is there a number I can call to confirm the appointment? 3) Could this actually be an outage that the call centre in India didn't know about? It is still out this morning - I checked and rebooted before I left for work. Thanks Mark