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etccarmageddon · 20-10-2003, 22:22

hmmm tried to sign up with you lot last week... then got this very strange email:-

"Thank you for ordering the new Freeserve Broadband Internet service.

We regret that due to technical reasons, we are unable to offer you our new Broadband service at your current address.

If you purchased your Broadband Pack in store please take this email and your modem back to the store.

Once Again, weÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚Â¢re sorry we can not offer you this service right now, but we do hope to be able to serve you in the future."

Any idea what technical reasons this email is referring to?

nb. the broadband checker at BT says I'm ok for 512k and I know I'm 3.9km from the exchange.

20-10-2003, 22:22	#1
etccarmageddon Inactive Join Date: Jun 2003 Location: Manchester Posts: 5,638	Freeserve Broadband Say I'm not ADSLable hmmm tried to sign up with you lot last week... then got this very strange email:- "Thank you for ordering the new Freeserve Broadband Internet service. We regret that due to technical reasons, we are unable to offer you our new Broadband service at your current address. If you purchased your Broadband Pack in store please take this email and your modem back to the store. Once Again, weÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚Â¢re sorry we can not offer you this service right now, but we do hope to be able to serve you in the future." Any idea what technical reasons this email is referring to? nb. the broadband checker at BT says I'm ok for 512k and I know I'm 3.9km from the exchange.