Sav, you've got the same problem as me, it's more than likely either saturation of the NTL network in your area. Another area that I think maybe a cause is the first hop out of NTL, from my tracerts that I've run. The first hop out always seems to be where the spike happens. Happens most days and at most times. at the moment I think it's a case of grin and bare it... It's better than it was with me, but I think most of my older problems were due to my old Terayon CM. My new NTL250 seems a lot more stable with the 10MB line, but my gaming problems still persist at a lower level then before...