Sorry, dont know how the spoiler got wrapped round..
Anyway, is there any truth in this tale which I found on another thread??
Just to let everyone know that the NTL engineer that i had arranged arrived on time this morning 
and listened to what i had to say about what i was experiencing and what i had read about the problem on this forum. He replied saying that the 100 and 120 modems were not capable of 10mb and have been having problems and replaced the modem with a brand new shiney 250 modem, also wiring it up via ethernet and i am now recieving a full 10mb connection, no more between 5 and 7 like what i was recieving before the problem ocurred. So this confirms that there is definitly a problem with the 100 and 120 modems and im once again a happy NTL customer lol.